Privacy Policy

Effective Date: May 24, 2026

At PTBO Exterior Care, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and use our services.

1. Information We Collect

When you visit our website or contact us for a free estimate, we may collect personal information that you voluntarily provide to us, including:

• Contact Information: Your name, phone number, email address, and property address.
• Service Requests: Details about the lawn care, property maintenance, or snow removal services you request.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our exterior property services.
• Respond to your inquiries, send free estimates, and schedule services.
• Send service updates, invoices, or emergency weather notifications (such as urgent snow plowing updates).

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We only share information with trusted service providers or software tools necessary to operate our business (such as invoicing systems or scheduling platforms), or when required by Canadian federal or provincial law.

4. Data Security

We implement commercial-grade security measures to maintain the safety of your personal information when you submit a service request or enter your details on our site.

5. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us through our website’s Contact page.